In this last Expert Talk of the series we will stress test if the mediation process in combination with intercultural competence is effective to resolve conflicts of difference.
We will review:
- The impact of mediation in combination with intercultural competence
- How the core mediation skills help us becoming better leaders of ourselves and others
- How effective negotiation skills can help prevent conflicts
This talk might offer you the most important take-away from this series: Building intercultural competence is crucial to overcoming prejudice and exclusion; to moving towards an effective and inclusive dialogue before, during and after a conflict. About the author:Susanne Schuler is a Mediator, Dealmaker and Conflict Coach. She spends most of her time helping organisations reverse conflict, build trust through discovering purpose, and, facilitating the growth of peace centred equity. In 2018 she brought together leading figures in the world of peace-making to initiate a world first – an open peacemaker course based on the Oxford Process. Susanne has also published the e-book “Conflict Management and Cultural Diversity” on this platform. And she has contributed the initial content for Bloomsbury’s “How to Master Negotiation” as well.
